PHC Florida

Robert Heglar
AHF Provider

Contact Us

Member Services
Call for all questions or problems except those noted below.

Call:
(888) 997-0979, Monday through Friday, 8:00 a.m. to 8:00 p.m.  TTY 711.  Member Services is closed on holidays.  If you call when Member Services is closed, you can leave a message.  An agent will call you back no later than the next business day.

Write:
Member Services
PHC Florida
P.O. Box 46160
Los Angeles, CA  90046

Fax:
(888) 235-8552

Email:
[email protected]

Pharmacy Customer Service
Call for help with prescription drug fills or refills.  Call for help finding a network pharmacy.

Call:
(866) 763-9103, seven days a week, 24 hours a day.  TTY 711.

Case Management Department
Call to reach your case manager.  Call if you have questions about a referral.

Call:
(866) 990-9322, Monday through Friday, 8:30 a.m. to 5:30 p.m.  TTY 711.

Nurse Advice Hotline
Call for help from a Registered Nurse.  Call this line when your primary care provider’s (PCP) office is closed.

Call:
(866) 228-8714, Monday through Friday, 5:30 p.m. to 8:30 a.m., and all day weekends and holidays.  TTY 711.

Compliance Hotline
You may report potential concerns about fraud, waste and abuse or other compliance matters anonymously.

Call:
(800) 243-7448.  TTY 711.

 

AHCA 062614 PHC MMA Form 17.0