PHC Florida

Robert Heglar
AHF Provider

Contact Us

Claims Department
For all claims matters, including claim submission, status inquiries and disputes.

Call:
(888) 662-0626, Monday through Friday, 8:30 a.m. – 5:30 p.m. PST.  Closed weekends and holidays.

Claims and Claims Dispute Submission:
Claims
PHC Florida
P.O. Box 7490
La Verne, CA  91750

Fax:
(888) 235-9274

Member Services
To check enrollee eligibility and schedule enrollee non-emergency transportation.

Call:
(888) 997-0979, Monday through Friday, 8:00 a.m. to 8:00 p.m.  Member Services is closed on holidays.

Utilization and Case Management
To submit an authorization request or check status on an authorization, request assistance with a referral, report a hospitalization, or contact an enrollee’s case manager.

Call:
(866) 990-9322, 24 hours a day, seven days a week

Fax:
(888) 972-5340

Contracting and Provider Relations
For all provider contracting matters, grievances, request for plan information or education, etc.

Call:
(888) 456-4718, Monday through Friday, 8:30 a.m. – 5:30 p.m.   Closed weekends and holidays.

Fax:
(954) 522-3260

Write:
Contracting and Provider Relations
PHC Florida
700 SE 3rd Ave., 4th Floor
Fort Lauderdale, FL  33316

Credentialing
For all credentialing inquires including application submission.

Call:
(888) 726-5411, Monday through Friday, 8:30 a.m. to 5:30 p.m. PST.  Closed weekends and holidays.

Fax:
(888) 235-8256

Write:
Credentialing
PHC Florida
1001 N. Martel Ave.
Los Angeles, CA  90046

Compliance Hotline
You may report potential concerns about fraud, waste and abuse or other compliance matters anonymously.

Call:
(800) 243-7448.  TTY 711.

 

AHCA 062614 PHC MMA Form 17.0