Changing the way you
receive healthcare

  • Questions? Contact Us

    If you have any questions about PHP (HMO SNP) or would like to enroll, please do not hesitate to contact Member Services.  We are here to help you understand the plan and how it works.  If you would like printed copies of the documents available on this website, please also contact us.

    (800) 263-0067  (TTY 711)
    Hours are seven days a week, 8:00 a.m. to 8:00 p.m.  From October 1 through March 31, Member Services agents are available to speak with you 8:00 a.m. to 8:00 p.m., seven days a week.  From April 1 through September 30, Member Services is closed on Saturdays and Sundays.  Member Services is also closed on holidays.  If you call when Member Services is closed, you can leave a voice message.  An agent will return your call no later than the next business day.

    [email protected]

    Member Services
    P.O. Box 46160
    Los Angeles, CA  90046

    (888) 235-8552


    Compliance Hotline

    You may report potential concerns about fraud, waste and abuse or other compliance matters anonymously.

    (800) 243-7448. TTY 711.


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