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PHP Policies & Procedures
PHP is pleased to offer information about policies and procedures that apply to our Health Plan operations.
Policies & Procedures by Department
- Cultural and Linguistic Competency Training and Education
- HEDIS Inter-Rater Reliability
- HEDIS Rate Validation Prior to Submission
- Managed Care Pulse Performance Evaluation
- Member Health Record
- Member Satisfaction Survey
- Peer Review Policy Medical Record Review for Peer Review
- Quality Improvement Program
- Record and Document Management
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Page Updated: January 20, 2026 @ 10:16pm