Provider Portals
eQSuite Provider Portal
As part of our on-going effort to improve and enhance our provider network tools and communication, we have launched a new provider portal for our Health Plan providers called eQSuite. In-network providers will have the opportunity to register for the eQSuite Portal. The portal includes the following functions for providers:
- Submit and view status of inpatient/outpatient authorizations
- Request an extension on an existing authorization
- Request a reconsideration on an existing authorization
The provider portal registration link is now live!
Click here to access the eQsuite Provider Portal.
Click here to register for the provider portal.
Additional eQSuite training resources:
- eQSuite System Overview – Part 1
- eQSuite System Overview – Part 2
- eQSuite Training Video – Cancel a Request
- eQSuite Training Video – Check Status of Auth Request
- eQSuite Training Video – New Request for an Outpatient Service
- eQSuite Training Video – Request an Extension
Member Verification and Claims Status Portal
PHP is very excited to announce the launch of our new Member Verification and Claims Status Portal. The Member Verification and Claims Status Portal provides an easy and secure access to your patients benefits-related records and data.
PHP providers have access to:
- View member eligibility
- Lookup claims status
- View important plan materials & information (Provider Manual, Member SOB, etc.…)
How to Register
The registration link can be located at the bottom on the Provider login window. You will need a valid business/organization email address, Billing Tax ID and your entity/business name. Once your application is submitted it will be reviewed by our Provider Relations department and approval or denial should be received in 24-48 hours.
Documentation
ECHO – Provider Payments Portal
Payments and RA’s are distributed by Change Healthcare and ECHO Health, Inc. Provider documents can be accessed from www.ProviderPayments.com. If you have any questions, please contact ECHO customer service team at (888) 834-3511, Monday to Friday, between the hours of 8 am to 6 pm, EST.
Have more questions? If you would prefer to speak to one of our agents, please contact us directly. Claims Department: [email protected]
Other Resources
PHC California – Contacts
Contracting and Provider Relations
Call:
(888) 726-5411, Monday through Friday, 8:30 a.m. – 5:30 p.m. Closed weekends and holidays.
Email:
[email protected]
Medical Director – Scott Howell, MD
Call:
Please place all inquiries for the Medical Director through the Utilization and Case Management Department at (800) 474-1434.
Email:
[email protected]
DHCS 030716 PHC FR Form 1.0