California PHC

eQSuite Provider Portal

In-network providers will have the opportunity to register for the eQSuite Portal. The portal includes the following functions for providers:

• • • Submit and view status of inpatient/outpatient authorizations
    • Request an extension on an existing authorization
    • Request a reconsideration on an existing authorization

Click here to access the eQsuite Provider Portal.

Register for the Portal here.

Additional eQSuite training resources:

• • • eQSuite System Overview – Part 1
    • eQSuite System Overview – Part 2
    • eQSuite Training Video – Cancel a Request
    • eQSuite Training Video – Check Status of Auth Request
    • eQSuite Training Video – New Request for an Outpatient Service
    • eQSuite Training Video – Request an Extension

Member Verification and Claims Status Portal

The Member Verification and Claims Status Portal provides an easy and secure access to your patients benefits-related records and data.

PHP providers have access to:

• • • View member eligibility
    • Lookup claims status
    • View important plan materials & information (Provider Manual, Member SOB, etc.…)

How to Register

The registration link can be located at the bottom on the Provider login window.  You will need a valid business/organization email address, Billing Tax ID and your entity/business name.  Once your application is submitted it will be reviewed by our Provider Relations department and approval or denial should be received in 24-48 hours.

Documentation

• • • Member Verification and Claims Status User Guide

ECHO – Provider Payments Portal

Payments and RA’s are distributed by Change Healthcare and ECHO Health, Inc.  Provider documents can be accessed from www.ProviderPayments.com.  If you have any questions, please contact ECHO customer service team at (888) 834-3511, Monday to Friday, between the hours of 8 am to 6 pm, EST.