California PHC

PHC California in accordance with DMHC APL 25-005 is committed to mitigating the impact of the recent wildfires to both contracted and non-contracted Los Angeles County healthcare providers.  For all providers that are displaced from their offices due to the Southern California wildfires, PHC California will:

• • Extend the duration of existing prior authorizations by 180 calendar days.

  • Extend the minimum timeframes for contracted and non-contracted providers to submit claims to at least 365 days from the date of services.

  • If the plan believes it overpaid a provider, extend the minimum time for the provider to dispute the overpayment from 30 working days to 180 calendar days.

  • Until September 19, 2025, allow displaced providers to deliver care from appropriate alternative settings, such as mobile clinics or temporary locations.

If you have any questions please contact Provider Relations by email at [email protected] or by phone at (888) 726-5411, Monday through Friday, 8:30 a.m. – 5:30 p.m.