California PHC

PHC California in alignment with state and federal requirements, publishes an annual summary report of our prior authorization metrics. This report reflects the prior authorization activity for medical services (excluding prescription drugs) for the previous calendar year.

The intention of this report is to provide transparency, a better understanding of the authorization process and to enable providers to evaluate payer performance.

• • 2025 PHC California Prior Authorization Metrics Report

Prior Authorization Timeframes

• • PHC California issues prior authorization decisions within 72 hours for expedited requests (urgent) and 7 calendar days for standard requests (non-urgent).

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